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Transactions

SMS marketing is not just about promotions and advertising. It is even more about the care and support you wrap your customers in. Among various SMS for businesses, there is a very special type of text message that is called transactional SMS.

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What Are Transactional Text Messages?

These messages aren’t intended to push your customers to purchase goods or services. The purpose of transactional SMS messages is to follow your client’s actions and guide them to take the next step, leading to results that benefit your business, such as taking actions that generate profit.

What are the benefits of SMS over email?

Most businesses prefer to use email channels to follow customers on their route.

So these is the main reasons to use transactional SMS over other methods:

SMS non-intrusive

But mostly, emails are lost in the flow of spam and other mailings, they annoy and distract the audience when there are lots of letters dropping in the mailbox.

SMS won’t disturb your clients

When you use transactional text messages via cell networks, it is less disturbing and annoying for customers.

SMS has the guarantee of reading

Besides, this method from the SMS marketing toolkit is much more effective than email communication. 9 of 10 people read SMS in the first 5 minutes, so you have a guarantee that your message will be delivered and read instantly when you use transactional text messages.

There are lots of cases when these notifiers may come in handy for your business. Thus, there are various types of transactional SMS you can use. Let’s discover what are they.

Which Types of Transactional SMS for Businesses to Choose for Your Goals?

The whole idea of transactional SMS messages is to provide customers with valuable information that will help them to make the next step on their way to purchasing something from you. So, there are several types of these messages we’ll list below.

General introductory SMS

These can show clients your loyalty and care when they first enter your website or add items to their cart. They may contain information about your company or the procedures the customer needs to follow for a successful purchase.

Order confirmations

When the customer makes an order, it is necessary to confirm it. Not everyone is happy with calls from managers for confirmation. Transactional SMS messages work better for this.

Order updates

They please customers as they have a kind of control over their purchases. You can use them to inform customers that the order is completed and ready for shipping.

Documentation SMS

You can send invoices or bills via these transactional SMS.

That can help to ease the process of payment and notify clients they need to create the payment.

There are some more cases for using transactional text messages and you can adjust this technique for your business depending on its specifics.

Besides choosing the right type of transactional messages, it is also important to think about how to deliver them to customers in the quickest way. For this, sending bulk SMS is a good idea. At Sempico Solutions, we have software that provides mass texting services for businesses.

Main Benefits of Sempico Solutions Mass Texting Service for Transactional SMS Messages

When you need to send a large number of SMS to clients, manual work can be time-consuming. Automating transactional SMS delivery is more convenient. Our software is well-suited for this purpose, and here are the benefits you can enjoy when using Sempico Solutions software for your SMS marketing goals:

Convenient

Its interface is user-friendly and logical so you can understand all its functions from scratch.

Instant delivery

It is fast and offers to send tons of messages momentarily. Just upload the contact list and adjust the campaign to make it work.

Cost-saving

It is much cheaper than using the standard tariff plans of your cell phone provider.

Profit gaining

Using an automated SMS mailing service by Sempico Solutions can ease communication with your clientele and make it more effective.

That is, you can gain profit from using it and improve your customer service considerably. Just try our transactional SMS delivery services to get all the benefits in a row from it!

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SEMPICO SOLUTIONS GROUP LTD - International House, 101 King's Cross Road, London, United Kingdom, WC1X 9LP

sales@sempico.solutions +44 (131) 608-09-06

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