Which Types of Transactional SMS for Businesses to Choose for Your Goals?
The whole idea of transactional SMS messages is to provide customers with valuable information that will help them to make the next step on their way to purchasing something from you. So, there are several types of these messages we’ll list below.
General introductory SMS
They can show the client your loyalty and care in the first stage when they just enter your website or add some items to the cart. There may be contained information about your company or procedures the customer needs to do to make a purchase successfully.
Order confirmations
When the customer makes an order, it is necessary to confirm it. Not everyone is happy with calls from managers for confirmation. Transactional SMS messages work better for this.
Order updates
They please customers as they have a kind of control over their purchases. You can use them to inform customers that the order is completed and ready for shipping.
Documentation SMS
You can send invoices or bills via these transactional SMS.
