CRM integrations

Sempico Solutions connects A2P SMS and CPaaS messaging directly to CRM workflows, keeping customer communication automated and consistent. DLR, reporting data, and communication history stay connected to customer records.

Destination-level routing control and transparent logs provide visibility over sender IDs, message performance, and reporting outcomes within existing internal processes.

Try now
image

Automate customer messaging with clear routing control and delivery visibility

Send OTP, reminders, support updates, and service notifications directly from CRM workflows
with real-time DLR reporting. Reduce manual follow-ups, maintain consistent communication,
and keep a complete message history linked to customer records.

Transparent logs and stable throughput help scale messaging operations
while maintaining control over cost and performance.

Automate Customer Messaging Directly from CRM Workflows

Trigger SMS from CRM events and customer actions with structured messaging workflows, routing control across destinations, and scalable throughput. Real-time DLR delivery status and transparent logs support reporting, troubleshooting, audits, and reduce manual work.

Improve Onboarding, Support, and Transactional Communications

Automate OTP and verification messages, support updates, appointment reminders, payment reminders, and account notifications. DLR visibility helps track delivery results, reduce drop-offs and inbound tickets, while keeping message history linked to customer records.

Drive Retention and Reactivation with CRM Data

Run retention and reactivation campaigns based on CRM segments and measure delivery outcomes by destination. Clear reporting and routing visibility help optimize campaign performance and cost per delivered message.